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Sanctuary Testimonials

Some of the lovely comments from our clients:

Whilst reading our testimonials, why not explore the treatments we offer?

Made me feel confident

Last weekend I got to marry my best friend, and the lovely ladies at Sanctuary came to do our hair and makeup. They made us feel special and did our hair and makeup beautifully. Huge shout out to Trudy who made me feel comfortable and confident about having my makeup done. I was a very nervous bride who she put at ease! Everyone who came was amazing and professional! Thank you so much ladies.

2nd October 2021

Keeping me calm and settled for my wedding

Thank you so much for doing our hair and makeup so perfectly. I felt like an absolute princess! You were so fun and friendly- totally settled those wedding morning nerves.

28th September 2021

So many compliments!

Thank you so much for my bridesmaids;, mother’s, mother-in-law’s and of course my hair on our wedding day. Each and everyone of us was over the moon with the amazing work you did that morning. All of our guests commented on how beautiful our hair was, thanks again!

20th August 2021

Wedding Day Hair & Makeup

Thank you for such a great experience on our wedding day. You listened to our wishes and followed through to produce some great hairstyles and makeup. It was a calm and relaxing atmosphere with a lot of fun and laughter. Great day, massive thank you.

4th August 2021

FIVE Star Service

The Sanctuary Team were absolutely FANTASTIC doing my wedding hair and makeup last month. From the practice to the actual event, they listened to what I wanted and asked for photos of what look I was going for in order to make sure it was 100% perfect. I received so many compliments on both my hair and makeup on the day, it really was fabulous. Both my bridesmaids looked stunning too! Not only did Jenny and Trudy make me look extra special for my wedding day, they were such fun to be around. They went above and beyond with everything I asked of them and calmed me down when I got pre-wedding jitters. Thank you so much Sanctuary , my day wouldn’t have been as special without you.

31st July 2021

Self care is so important

Thank you Jenny, Trudy and the fabulous team at Sanctuary for my amazing treatment. The back scrub and massage was incredible. After lots of stress this is just what I need. More treatments are booked in the diary. Self care should be as compulsory as brushing your teeth!

18th May 2021

Amazing Hair Extensions Ever!

I started getting my hair extensions done by Jenny 2 years ago. Since then I have never been able to look back. The hair extensions are amazing quality and they look so natural in your hair. Jenny is able to match your hair colour for the right hair extensions perfectly in order to achieve the most amazing look. I could not be any happier with my hair extensions and they make me feel amazing especially when I鈥檓 out for special occasions. The hair extensions also last in my hair for up to 6 months and they do not damage your natural hair when they need to be taken out. I would highly recommend these hair extensions to anyone they are honestly amazing!

18th May 2021

More than a hairdresser!

Thank you for being the loveliest hairdresser and most importantly a lovely lady. It was good to see and speak to you this morning and I can’t wait to treat my hair again. People forget or take for granted how much you all do. It makes such a big difference to our lives, especially our mental health.

19th February 2021

Lockdown hair has gone!

So happy to be back at Sanctuary! My hair was desperate for a cut and colour. Ellie and Jenny have transformed my hair from lockdown greys complete with dry ends to a glossy and rich brown sleek look. I feel like myself again.

Also, I’d like to let everyone know that I felt perfectly safe at all times. Sanctuary have invested in the PPE, following all the advice given and have a strict cleaning regime. 

Clare-Louise – 10th July 2020

This is my ALWAYS place

I always go to Trudy for my eyebrows and nails! Lovely and relaxed atmosphere…. so many colours to choose from, and always have a cuppa and some chocolate. XXX

Victoria C – 19th March 2020

Hair Saved, thank you!

Thankyou so much to Imogen for saving my disastrous hair! Very happy client and I’ll definitely be back 馃榿

Experienced stylists 路 Great haircuts 路 Beautiful results 路 Last-minute appointments 路 Professional products
Anu MR – 5th March 2020

Great first experience

I tried this salon for the first time on Wednesday, and I was so happy with how well my hair turned out. Happy friendly staff. All in all great first experience will definitely be returning 馃グ

Shauna G – 14th February 2020

5* Treatment every time

I鈥檝e been attending Sanctuary for a few years now for hair and beauty. I always look forward to going as I always get 5* treatment. Enough tea/coffee as you like, hair and lashes always look amazing, very professional but always have a laugh with the girls too. Great atmosphere. All round great experience every time.

Claudia R -12th February 2020

The best hairdressers in town!

I’ve been going to Jenny since I was 6 years old and she is the best. All the girls are very friendly and make you feel very welcome. You get looked after from the minute you walk in. It is “my Sanctuary” away from the children to get pampered. 10/10 5* … defo give them a try, you won’t be disappointed!

Emma D – 29th January 2020

Jenny the miracle worker

I have been going to Sanctuary for my hair for years on and off, probably for the last 11 years. I came back to sanctuary after moving home from London. I went to my fair share of hair salons in London and paid extortionate prices, for a job that I would say wasn鈥檛 anything on Jen’s work! She really does work miracles. She keeps my hair super long, soft and healthy, whilst super blonde too. She is a good laugh to be around and her team really are so lovely. I would never trust anyone with my hair as much as I trust the Sanctuary girls! Much love xoxo

Jessica T – 29th January 2020

Sunekos Facial gives fabulous results

Absolutely amazed by this facial. Totally pain free and, surprisingly, relaxing. I used the aftercare cream that Dr. Roxana gave me and my skin is so soft and smooth. The brilliant bonus is that my chickenpox scars, which were noticeable, have significantly evened out! Can’t wait for another facial.

Clare – 21st January 2020

Luxurious experience

I have just had the most amazing ‘top to toe’ massage experience at Sanctuary with therapist Trudy. This is a luxury 90 min treatment including facial massage, full body warm oil massage & back exfoliation for total relaxation. The treatment room is wonderfully tranquil, tastefully decorated, modern & spotlessly clean. I was made to feel welcome as soon as I walked into the main salon by friendly cheerful stylists. Trudy collected me from the salon promptly at my arranged appointment time & made me comfortable in the therapy room. Trudy explained exactly what the treatment consisted of & made sure I was ok with everything throughout. Trudy is a fantastic therapist & I absolutely recommend anyone to have a treatment here, it was certainly a truly amazing relaxation experience & at an extremely affordable price! Thankyou for a fantastic experience Trudy, Jenny & The Sanctuary Team xxx

Eleanor Phillips – 3rd January 2020


Absolutely lovely & very talented people!

Went today to get my eyebrows tinted, waxed and shaped for the first time, and it was amazing! The staff are lovely and make you feel so welcome and at ease. So happy with my eyebrows, the lady did an incredible job and made me feel really good about myself. I left feeling so happy; I can鈥檛 wait to come back soon. I love my eyebrows, thank you for your time.馃挆xx

Katie Leppington – 21st December 2019

More than just a haircut!

Fantastic hairdressers with lovely friendly staff who are all excellent at their job. Special thanks to Jenny for a wonderful haircut as usual and for your funny, zany but amazing personality that has kept me so positive this year xx

Fantastic haircuts 路 Expert colouring 路 Experienced stylists

Alison Graham – 20th December 2019

Chocolate Head is amazing! I feel shiny & new.
So this is advertised as ‘Big, fat volumizing shine and colour.’ So I thought I’d try it. My hair needed revitalising & I was bored with the colour. I had been looking for something new but not found it until Jenny suggested the Chocolate Head. Jenny knows her stuff & I totally trust her. Which is challenging for me as I’ve had a few hair nightmares over the years, but none whatsoever during my time at Sanctuary. I have been a regular customer since moving to the area 4 years ago! So the Chocolate Head – the colour is sensational and so, so shiny. My flat hair now has great volume too. When I collected my daughter from School loads of the mums commented on how lovely and healthy my hair looked. Thank you so much Jenny, you’re my hair angel. 

C.Chambers – 17th October 2019

Wedding Hair & Makeup for 10

I booked Sanctuary for my wedding hair and makeup, and some treatments leading up to it, what a fab team! Hair colours, extensions, lashes, facials, massage… not to mention the magic they worked on the day! Every single treatment over the past 6 months has been perfect and I completely trusted them and their opinions for my big day.
They had their work cut out on on the wedding morning with 10 of us to do, but they worked perfectly, helping to organise everyone and making us laugh throughout the morning which helped! I am so thankful I found Sanctuary, everyone loved my hair and makeup on the day (both of which lasted into the early hours) and I will continue to use them. Such a brilliant, skilled team! Thanks so much ladies for all your hard work! Absolute superstars! Xx

Lisa Robinson – 1st August 2019

Hair Extensions 

Fabulous hair extensions 馃槏 thank you.

Lisa Winder – 24th June 2019
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13th Birthday Treat

I treated my daughter for her 13th birthday to a full make over – hair cut and make up. We were made to feel so at home from the moment we walked in. Hannah loved every second of her experience!! We would definitely return. She received a beautiful hair cut and stunning make up. Hannah was made up with the results. Thank you 鉂わ笍

Emma Brackenbury – 7th May 2019

I travel from Leeds!

Best place ever! I travel from Leeds just to get my hair done here! Brilliant, friendly & fun.

Alex Schofield – 2nd April 2019

Number 1 without a doubt

Best hairdressers & beauty salon in Scarborough!

Vicki W – 26th March 2019

First Class as always

Always lovely and accommodating.

Hannah Louise Smith – 23rd March 2019

In love with my nails!

Lovely friendly salon! I will be back. Absolutely love my nails.

Joanne Michulitis – 7th March 2019

Dr. Roxanne is fantastic!
The Sanctuary is a very friendly and professional Salon. The treatment I received from Roxanne second to none and Jenny has been fabulous. I would recommend this great place to anyone.
Susan T – 2nd March 2019


Brilliant service and always friendly. Well worth a visit

Great haircuts 路 Experienced stylists 路 Expert colouring 路 Natural hair experts 路 Nice d茅cor 路 Free consultation 路 Master stylist 路 Professional products 路 Beautiful results 路 Fantastic haircuts 路 Amazing results 路 Luxurious experience 路 Professional hair products
Queenie Elizabeth – 1st March 2019

Loving my healthy hair

Love, love, love my hair!!!! Feels and looks so much healthier, thanks to Imogen and Jen for making me blonder.

Macy Lauchlan – 11th February 2019

Hair rescued after neglecting it for a year!

I had a great day today being pampered by these lovely yet crazy lot, even had a few cheeky glasses of prosecco. After a years neglect of my hair, I left a whole different person thanks to Imogen. Thank you all, and looking forward to my next visit. x

Kirstie Horn – 19th January 2019

Amazing Staff who knew just what to do!

Beautiful salon and treatment rooms, all the staff are extremely friendly and professional. I had facial and my skin has never look so radiant and felt so smooth!!!!! I will most definitely be booking in again, by far one of the best facials I鈥檝e ever had!

Imogen styled my hair afterwards, usually my hair is a bit tricker to style with it been crazy curly, and I just love my glamour waves this girl knew exactly what she was doing!x THANK YOU LADIES xxx

Amanda Jones – 18th January 2019

Pure Bliss

Can’t recommend this place enough! Just spent a blissful couple of hours having a massage and manicure. Everyone was so friendly and couldn’t do enough to make me feel relaxed and welcome. Thank you ladies, I will most definitely be back!

Louise Daniels – 4th January 2019



I’m often at Sanctuary 

Been visiting Sanctuary for years now and I can honestly say I鈥檝e always left feeling absolutely delighted. Whether I鈥檝e visited to have my hair done or been upstairs for facials, manicures, pedicures, eyebrow and lashes treatments, the result has always been second to none.
It is truly a Sanctuary, all the girls are friendly & efficient & can鈥檛 do enough to make sure your visit there is a perfect one.

Vicki Wheeler – 16th November 2018

Sanctuary is amazing for children too!

I am 7 years old and love going to Sanctuary with my mummy. Imogen always makes me feel special and chats to me whilst she cuts my hair. I even get a drink and biscuit! Before we go home Imogen puts my hair in pretty plaits. Then I have a beautiful glitter spray on my hair so it sparkles. See you soon. x

Charlotte – 2nd November 2018

Accommodating & Helpful

My first time at Sanctuary. Imogen was accommodating and lots of helpful advice. Will be coming back.
Thank you Imogen. x

Sabrina Edge – 17th October 2018

First class experience

Very professional, welcoming and friendly staff. They take their time and go through exactly what you want. Would highly recommend Sanctuary Hair, Health and Beauty.

Lea Marie Preston – 3rd October 2018

Loving my new hair

Gorgeous salon! Friendly staff and I am in love with my new hair. Thank you girls.

India Cartwright – 11th September 2018

I have been visiting Sanctuary Hair, Health & Beauty for many years 

I have my hair coloured, cut and blow dried. They always do a fantastic job! The atmosphere in the salon is lovely, everyone is extremely professional, cheerful and helpful.  You鈥檙e guaranteed a friendly welcome and always offered a cuppa when you arrive.

I love the fact that Jenny knows exactly what I want, even when I don鈥檛!  I always end up with the perfect hair cut and colour. The free head massage with the hair wash is an extremely relaxing added bonus and one of the best bits of the visit!

I鈥檝e also had several beauty treatments: nails, facials, eyebrows shaped, tinted and waxed. Again I always leave feeling delighted with the results.
I can鈥檛 recommend Sanctuary Hair, Health and Beauty highly enough, the name says it all. It鈥檚 a sanctuary from all the hustle and bustle of everyday life. Somewhere you can go to relax, while the girls make you feel a million dollars.


A stress free wedding morning and felt beautiful all day

I got married at Easter, Jenny did my bridal party’s hair. We were made very welcome from the beginning. Even sending girls out to get breakfast for us!! They listened to exactly what I wanted hair wise and my bridesmaids loved their hair too. I’d had trials so knew exactly what I was having done to mine. Also I had my makeup and nails done; they were brilliant.  All my photos look flawless. I would recommend this salon to anyone who wants a stress free wedding morning, everyone is made to feel welcome. My maids and I left feeling beautiful. Lyndsey is very, very good at putting hair up exactly how you want it or how you describe to her.

Sarah P

I travel 77 miles to get my hair styled here!

I鈥檝e been going to Sanctuary Hair, Health and Beauty for over a year now, and I certainly wouldn鈥檛 go anywhere else. Due to the amazing, friendly staff at Sanctuary, I now travel from Durham to be able to get my hair done there. It always looks amazing. I put my full trust in them every time and they never fail to give me exactly what I want!

I would thoroughly recommend anyone to go to Sanctuary because I think it is the best hairdressers in the North East!


Hair Extensions changed my life

I have been a client at Sanctuary Hair, Health and Beauty since the day it opened! Jenny did my first set of hair extensions 5 years ago and they totally changed my life! They gave me confidence, looked fabulous and felt amazing. They look so natural and people think it鈥檚 my own hair. I couldn鈥檛 live without them now.


Amazing and trustworthy – My Angels

Thank goodness for Sanctuary Hair, Health and Beauty!

I was extremely worried about finding a new hairdresser. I’d been with my previous hairdresser for over 6 years. I need not have worried, Jenny and Lindsey came to my rescue. I like to think of them as my hair angels!

My hair was tired and I’d mistreated it by regularly changing colour, and using too many products. Who knew too many was bad?! Another challenge that Sanctuary Hair, Health and Beauty had to overcome was the effect of long term medication on my hair. With their guidance I now have strong and healthy hair. My hair is the best it has ever been! If you’re new to the area, needing a new hairdresser or maybe simply on holiday then you will not find a better group of professionals!  I wouldn’t trust anyone else.


Highest quality extensions which blend in perfectly 

After years of wearing clip in extensions I decided I wanted to try something more permanent. I decided to pay a visit to Sanctuary Hair, Health and Beauty. As soon as I walked through the door I felt completely welcome and at ease. Jenny talked me through everything there was to know and did a colour match. Whilst Molly prepped and fitted my hot bonded extensions. They are absolutely wonderful! I have had them for 6 weeks now and not one bond has come out. The hair is of the highest quality and blends in perfectly. I know I wouldn’t go anywhere else after going to Sanctuary!


More than a hairdressing appointment!

Going to Sanctuary Hair, Health and Beauty is more than a hairdressing appointment. Immediately you are greeted by friendly staff who have been trained in the highest level of etiquette. Nothing is too much trouble and, throughout the visit, clients are treated like royalty. Not that it’s stuffy in any way! Hot drinks are offered regularly, and the chatter flows, but equally if all you want to do is chill out and read magazines, that’s fine too.
Expert help is always on hand from the staff and Jenny, the salon’s owner and top stylist. Never short of ideas or solutions, her advice is brilliant and I always leave feeling like the ‘new me’.

A real treat is the wonderful head and scalp massage that is complimentary with your appointment. Don’t be surprised if you nod off…these girls know their stuff!

Although Jenny makes Sanctuary a wonderful environment to work in, she runs a tight ship and every aspect of an appointment is the ultimate in professionalism. Her girls know exactly what is expected of them, they deliver, and Jenny is generous in her praise.

Would I go anywhere else? Not a chance. I have spent years trying to find a salon I would be happy to return to. Sanctuary ticks all the boxes. Thank you Team Jenny!


Awesome Wedding Hair!

I got my wedding hair done by Jenny in October. She was awesome! She and her staff welcomed me and made sure I had coffee and felt comfortable. I’m pretty low maintenance and wasn’t sure how I felt about getting my hair done at all. But I was in good hands. Jenny was very matter of fact, but I still felt like I could be honest if I wasn’t sure about the style she was creating. She was so patient and listened to any input I had and we ended up with a sort of vintage boho up-do that worked for me! I felt beautiful all day and our wedding photos turned out just as gorgeous as I felt. Love Jenny and I’d highly recommend her to anyone!

Gillian Alexandra Carter